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Below are 'all' our Frequently Asked Questions.

FAQs

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Client Question

Brand Loyalty & Engagement Research

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What industries use loyalty research?

Retail, FMCG, finance, telecoms, and services frequently conduct loyalty research.

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Client Question

Brand Loyalty & Engagement Research

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What is brand loyalty and engagement research?

It examines why customers remain loyal to a brand and…

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Client Question

Brand Loyalty & Engagement Research

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What is measured in brand engagement research?

It measures satisfaction, emotional connection, advocacy, and interaction across touchpoints.

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Client Question

Brand Loyalty & Engagement Research

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What methods are used in loyalty research?

We use surveys, panels, behavioural data analysis, and qualitative interviews.

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Brand Loyalty & Engagement Research

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Brand Loyalty & Engagement Research - What outcomes can businesses expect?

Loyalty and engagement research strengthens customer retention, advocacy, and profitability.

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Brand Loyalty & Engagement Research

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Why is loyalty research important?

It identifies drivers of retention, helping businesses improve customer lifetime…

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Brand Research

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Can brand research identify brand strengths and weaknesses?

Yes. Research reveals brand associations, competitive positioning, and areas where…

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Brand Research

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Can brand research include competitor benchmarking?

Yes. We compare brand perceptions against key competitors.

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Results

Approved Institutional Suppliers to

We are approved suppliers to 100s of well known institutions. A small sample are show below.

Clients

We work with 1000s of end-clients. A small sample are shown below.

city-Westminster.avif
uni-cambridge.avif
haringey.avif
shelter.avif
uni-london.avif
LSE.avif
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nhs.avif
naturalHistory.avif
uni-leeds.avif
aston-university.avif
university-of-bristol.avif
policeFoundation.avif
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uni-lincoln.avif
university-of-sheffield.avif
newcastle-university.avif
waitrose.avif
warburtons.avif
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tilda.avif
deezer.avif
airwick.avif
tesco.avif
tate.avif
hitachi.avif
Ocado.avif
taiko.avif
nespresso.avif
beavertown.avif
rubicon.avif
dext.avif
iron-bru.avif
heathrow-express.avif
lyle-and-scott-seeklogo.avif
gousto.avif
Majestic-Wine.avif
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If you would like a quote, information or advice in regard to a market research project brief - without any obligation - then please feel free to contact us either via the contact form, telephone or email.

 

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