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Below are our b2b & b2c market research services.

Market Research Services (B2B & B2C)

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Co-creation / Ideation Workshops facilitate structured collaboration with diverse customer segments, enabling businesses to harness external insights for innovative solutions. These sessions, tailored to specific challenges and led by expert facilitators, focus on generating customer-driven strategies and actionable plans. Through direct engagement, they accelerate the innovation process, enhancing product designs and service offerings to better meet consumer needs.

Co-creation / Ideation Workshops

Unlock the potential of your products with our comprehensive Taste Testing services. Gain critical insights into consumer preferences and enhance your market readiness through expert sensory evaluations, tailored to deliver actionable results.

Taste Testing

In-store and exit interviews offer direct, immediate feedback from customers during their shopping experience. This method captures authentic customer reactions and provides insights into their preferences and decisions. Customisable to your needs, these interviews help you understand customer satisfaction and improve business operations quickly based on real-time feedback. Our experienced team can guide you through the entire process, from designing the survey to implementing it, helping you use the insights to enhance your business's performance.

In-Store / Exit Interviews

Semiotics uncovers hidden cultural meanings behind logos, colours, and designs to enhance brand communication and connection. Through the analysis of various signs and symbols, insights are provided that refine messaging, strengthen brand identity, and ensure effective communication. Discover how semiotics can decode the signs and symbols that resonate with consumers and drive brand success.

Semiotics

Discover your employees' strengths and weaknesses. Learn from them and boost your business performance today. Your employees are the cornerstone of your business, they represent your brand and are the face of the products you bring to market. They are your identity, at least as far as the customer is concerned. Happy and engaged employees give a higher performance in sales, service, and productivity. They will trounce your competition and give your customers a superior experience. How can you ensure that your employees are knowledgeable, growing, inspired, and delivering to the best of their ability? Your employees are your greatest advocates, so it’s vital that you make sure you’re getting the best from them and drive staff satisfaction.

Employee Engagement and Staff Satisfaction Surveys

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We work with 1000s of end-clients. A small sample are shown below.

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uni-cambridge.avif
haringey.avif
shelter.avif
uni-london.avif
LSE.avif
NEL.avif
nhs.avif
naturalHistory.avif
uni-leeds.avif
aston-university.avif
university-of-bristol.avif
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uni-lincoln.avif
university-of-sheffield.avif
newcastle-university.avif
waitrose.avif
warburtons.avif
virgin-media.avif
tilda.avif
deezer.avif
airwick.avif
tesco.avif
tate.avif
hitachi.avif
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taiko.avif
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a b2b & b2c market research expert sitting at a computer waiting for customer contact

If you would like a quote, information or advice in regard to a market research project brief - without any obligation - then please feel free to contact us either via the contact form, telephone or email.

 

Any calls will be answered by one of our professional researchers within the market research team (and they're all very experienced so can help you with any and all questions or queries you might have), and all contact form enquiries are responded to within 30 mins or less.

 

All UK based market research quotes are usually sent same-day. Quotes for international market research can take longer due to the amount of work involved.

 

We look forward to chatting with you!

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shelter.avif
policeFoundation.avif
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nhs.avif
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