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Market Research Services

Medical Recruitment

Connect with verified and enthusiastic patients.


One of the most crucial factors of a successful clinical trial is the recruitment and retention of the participants. MRFGR specialise in participant recruitment and can offer you a seamless and stress-free approach to accessing, recruiting and retaining a wide variety of patients - so you can avoid any unwanted delays to your study.

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End Clients:

With over 10 years of experience and with our meticulous recruitment procedures we can provide genuine, engaged, and punctual participants who are recruited to brief. We know that no clinical trial can afford to have the ‘wrong participants’, so we take the utmost care to ensure the validity of all of our patients through a five-star screening process. Not only do we screen, re-screen, and confirm every bit of criteria, but we also require verification or proof of diagnosis to guarantee that you're connecting with the right patients for your research.


Our ‘Recruitment for Clinical Research’ is separate from our Market Research Respondent Recruitment but a lot of the core values and practices for best standard are interchangeable across both services. Mostly, these ensure that:


  • All of our recruitment is conducted in-house and never passed to a third party.


  • We provide frequent recruitment updates which include each participant’s full screening criteria.


  • All respondent details are checked, verified and validated.


  • We keep in regular contact with participants, which includes touching base on the day of the trial or research.


  • We are fully GDPR compliant so you can rest assured that all data is passed to you in a lawful, secure, and responsible manner. Our own Data Protection office is always on hand to assist you with any GDPR related questions or enquiries you may have.


We have a multi-tiered approach to recruitment and can recruit via our own extensive and nationally representative database (which includes individuals from all walks of life), as well as utilising our pre-existing relationships with support/advocacy groups, social media groups and Healthcare Professionals.

Recruitment - Targeting the Right People for Your Trial

We appreciate that there isn’t a ‘one suit fits all’ for clinical trial recruitment; through our extensive and varied experience with medical focus groups and surveys, we have a deep understanding of maintaining high levels of patient engagement and motivation:


  • Our patient centred approach means that we take extensive care when ensuring that all of our recruits remain fully informed and aware of what any research study involves. Our team will craft a professional and thorough document for participants that includes a detailed background to the study, educational materials where needed to establish adequate understanding, alongside requirements and clear, concise instructions for respondents.


  • As part of the recruitment ask for their consent after fielding any patient questions.


  • We maintain consistent verbal and written communication at varying levels of frequency depending on the studies specific requirements; this can range from daily to weekly.


  • In the unlikely event of any dropouts or loss of engagement, we keep standby respondents on hand to ensure a speedy replacement and thus minimal interruptions to the study.


  • At the start of any research study, we will give free advice on incentives, so you can make sure you’re gaining the right levels of interest. At MRFGR, we’ve given free advice on incentives for thousands of research projects, so we’re well-equipped to suggest an amount that will garner high levels of uptake, without being unnecessarily high.

Participant Engagement & Motivation - Keeping Your Participants Happy

We have experience in recruiting a vast range of participants from individuals in ‘good health’ to sufferers of terminal conditions. It’s by no means a comprehensive list of absolutely every person we can recruit, but to give a good indication of our experience within patient recruitment, here is a brief summary of who we’ve recruited previously:


  • Patients with chronic conditions (e.g. diabetes, chronic pain, arthritis, migraines, etc).


  • Disabled patients - including those with physical, motor and mental impairments.


  • Individuals suffering from a variety of mental health conditions.


  • Smokers and alcohol consumers of varying levels.


  • Users of specific treatments and medications.


  • Cancer patients.

  • Low-incidence conditions.


  • Considerers of or people who have undergone complex cosmetic treatment e.g. gender reassignment surgery.

  • Carers and family members of individuals suffering from deliberating conditions such as dementia, alzheimers, etc.

Our Experience with Various Participant Types / Audiences

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Get Started with Us Today

If you would like a quote, information or advice in regard to a market research project brief - without any obligation - then please feel free to contact us either via the contact form, telephone or email.

 

Any calls will be answered by one of our professional researchers within the market research team (and they're all very experienced so can help you with any and all questions or queries you might have), and all contact form enquiries are responded to within 30 mins or less.

 

All UK based market research quotes are usually sent same-day. Quotes for international market research can take longer due to the amount of work involved.

 

We look forward to chatting with you!

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Luke

Sky

"Hi Stephen Both groups went very well - a key client attended the first and was very pleased. Very articulate groups, really impressed especially considering it was such a difficult recruit (recruiting Somalis). The hotel was great too, incidentally, a nice place to do groups. Many thanks for your hard work on this - hope you feel it was worthwhile!"

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Theo

e.on

"We have used MRFGR to recruit participants for multiple research projects with varied samples sizes and sometimes challenging recruitment criteria. They have a calm and professional manner, providing us with regular updates in the lead up to and on the day of research projects. Multiple touch points with participants approaching the study date ensures drop-out rates are extremely low with replacements usually being found very quickly if necessary. I look forward to working with MRFGR in the future."

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Doug

Confidential Client

"MRFGR is the first external company we have used for sourcing focus group attendees. Although we have organised many groups previously I would definitely use MRFGR again. The costs were reasonable and the attendees we have received have been exactly the right target groups. The level of communication has been satisfactory too with regular updates leading up to each focus group. Matthew has managed all of the groups we have requested and there has been no issues. I would recommend trying MRFGR."

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Murray

Nottingham University

"MRFGR recruited four focus groups for our research across a variety of settings, including socio- economically deprived urban communities and very small rural communities. Despite the significant challenges these settings posed MRFGR ensured that all our focus groups were fully attended, and with a minimum of fuss. I would have no hesitation in recommending them for recruitment work."

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Sebastian

NHS

"When I phoned Matthew at MRFGR I was in a bit of a pickle. I needed to recruit 25 consultant paediatricians for telephone interviews (with minimal incentive) across 8 countries, two of which were non-English speaking. Oh, and I needed to have recruited and completed the interviews in 12 working days. Surprisingly, Matthew wasn't taken aback by this and set about the task with enthusiasm. Even against these challenging timescales, Matthew was able to deliver all 25 consultants - a phenomenal effort. I was extremely happy. And, more importantly, so was my client."

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Richard

Vodafone

"MRFGR were not the cheapest firm who pitched for our work, but I am happy that I decided to go with them. I feel that their database is extensive and this combined with their excellent client service means that they offer a higher degree of reassurance and peace of mind than other recruitment agencies we have worked with in the past. When we had a problem to resolve at short notice they did this very quickly. I would happily work with them again."

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Rachael

Countrywide

"The groups in Chipping Norton went really well thank you. We had a full turn out to both of them. I would just like to say that we have been very impressed with the number of participants you have managed to recruit to these groups, your regular updates on the recruitment progress, and your follow up contact. We have also had very positive feedback from the participants about their contact with you. We will definitely consider MRFGR in future when wishing to recruit participants to similar groups."

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Amy

Febreze

"I would like to take this opportunity to express our appreciation for the work that you recently carried out for us. Stephen Essex and MRGR were recommended to me by a colleague. It was important for us to find a company who could understand and deliver our brief on a very tight schedule. Stephen demonstrated a level of knowledge and professionalism that gave us the assurance that this would be achieved. The result was a report that clearly met the objectives of our brief, was presented in a professional manner, which then enabled us to present the findings to our customer with confidence. We would not hesitate to recommend or use Stephen again."

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Susanne

Nescafe

"It's always a pleasure to work with MRFGR. They are a great partner who consistently recruit high calibre respondents to take part in our research projects and workshops. Always professional and very reliable."

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Richard

Confidential Client

"I would like to take this opportunity to express our appreciation for the work that you recently carried out for us. Stephen and MRGR were recommended to me by a colleague. It was important for us to find a company who could understand and deliver our brief on a very tight schedule. Stephen demonstrated a level of knowledge and professionalism that gave us the assurance that this would be achieved. The result was a report that clearly met the objectives of our brief, was presented in a professional manner, which then enabled us to present the findings to our customer with confidence. We would not hesitate to recommend or use Stephen again."

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Richard

Solicitors Regulation Authority

"Our organisation, the Solicitors Regulation Authority, has used MRFGR to support our recruitment requirements for focus groups and public events and we have always found their service and achievements to be excellent. They have demonstrated a commitment to meet last-minute requirements in a calm and professional manner and we would not hesitate to recommend them."

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